North Carolina CNA Written Practice Exam

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Prepare for the North Carolina CNA Written Exam with our comprehensive practice quiz. Master essential nursing assistant concepts with interactive multiple-choice questions designed to enhance your understanding and boost your confidence for the official test.

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When communicating with residents, which type of question is preferable?

Yes/no questions
Closed-ended questions
Open-ended questions
Leading questions

The correct answer is: Open-ended questions

Open-ended questions are preferable when communicating with residents because they encourage more comprehensive responses and promote conversation. This type of question allows individuals to express their thoughts, feelings, and experiences in their own words, fostering a deeper understanding between the caregiver and the resident. Open-ended questions can help build rapport and trust, as they show that the caregiver is genuinely interested in the resident’s opinions and well-being. This approach can also uncover valuable insights into a resident's needs or preferences that might not be addressed by more restrictive questioning formats. By engaging residents in this way, caregivers can ensure they are providing personalized care that truly meets the individual’s needs.