North Carolina CNA Written Practice Exam

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Prepare for the North Carolina CNA Written Exam with our comprehensive practice quiz. Master essential nursing assistant concepts with interactive multiple-choice questions designed to enhance your understanding and boost your confidence for the official test.

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What is the appropriate action when experiencing conflict with a team member?

Ignore them
Discuss the issue with a supervisor
Confront them directly
Take a break from the team

The correct answer is: Discuss the issue with a supervisor

When experiencing conflict with a team member, discussing the issue with a supervisor is an appropriate action because it facilitates a constructive approach to conflict resolution. Engaging a supervisor can provide an objective perspective, help mediate the situation, and ensure that any underlying issues are addressed appropriately. Supervisors often have the experience and authority to guide team dynamics and can suggest solutions or interventions that promote a collaborative environment. Addressing conflict through a supervisor also ensures that proper protocols are followed, maintaining professionalism within the workplace. It minimizes the risk of escalation that might occur if the issue is confronted directly or ignored, and allows for resolution that considers the well-being of all team members involved. In some cases, the supervisor can also offer support and resources for further conflict resolution training, which can be beneficial for both the individuals involved and the team as a whole.